FAQs / Help
Are we allowed to bring our dogs?
We can not carry pet animals, but we will try and accomodate assistance dogs were possible.
Can I drive the train?
We only allow our highly trained drivers to drive our trains. However, you might be lucky enough to get to sit in the driver's seat for a photo opportunity! Don't forget to upload your favorite snaps onto our social media pages!
Can I get a refund if its raining?
We are only able to offer a refund when the trains are not able to run. If your train service operates, refunds will not be possible.
Can I break my journey at another station?
Normally it is possible to break your journey at Far Leys Station when on a standard train service, but it may not be possible during certain special event days and services.
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