Echills Wood Railway Privacy Policy

Please read the following privacy policy carefully before accessing any part of the website 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you to provide you with the best possible service.: 

We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. 

(1). Overview. 

Echills Wood Railway (the “Company”) recognises and respects the privacy of users of the Website. The following privacy policy, as modified from time to time by us as described below (the “ Policy ”), tells you about the information that the Company collects through the Website, how we use that information and how you can opt out of certain uses of information we may collect. If you access the Website you are consenting to the information collection and use practices described in this Policy, as modified from time to time by us. 

(2). Effective Date and Updates.

 This Privacy Policy is effective at 15th February 2013. The Company reserves the right to make changes to this Policy at any time, and will post any revised Policy on this page. You will know we have changed the Policy when you see a new effective date in the first sentence of this paragraph. The Company will not notify its Website visitors or customers of any such changes by e-mail or other personal contact. We encourage you to check the date of this Policy whenever you visit this Website so that you will know when you need to review the Policy for modifications. 

(3). Information The Company May Collect About You.

 We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We collect the following types of information on the Website: 

Personal Information is information that is used by the Company to identify you individually, such as your name and address. 

Aggregate Information is information that does not contain Personal Information or from which Personal Information has been removed. An example of Aggregate Information is information about use of the Website, such as pages visited on the Website. The actual information we collect from you depends on the services you use on the Website. The following is a more detailed explanation of some of the types and uses of information we collect. 

Email Services 

 If you provide us with your email address and opt in to any email notification features that the Company may now have or may develop in the future, you may receive email from time to time from the Company. Each email you receive from the Company will contain an “unsubscribe” link at the bottom of the email message which will provide you the opportunity to opt out of receiving future communications from the Company by clicking on the “unsubscribe” link and following the unsubscribe instructions.

Information Request Forms

 The Website contains various request forms that allow you to request information, products and services and to submit queries to the Company. For instance, we may collect information such as your preferences regarding a particular product.. When we collect such information, we may share it with third parties as is necessary to respond to your request. 

Surveys

From time to time, we may collect information through online surveys, questionnaires or information requests on the Website. These surveys may request demographic information (such as age range, gender, areas of interest) and customer feedback. Participation in such surveys, questionnaires or information requests is voluntary and with each request you will have the choice of whether or not to disclose information. We may use such survey information to analyse the Website and to improve users' overall experience on the Website. 

Administrative Purposes 

 We may collect and use information that identifies you personally when you submit comments, questions or suggestions through the Website. For example, if you submit applications to EWR through the Forms on this website or submit information requests we will use the information you provide to respond to you. We also may collect and use your information to contact you when necessary for other administrative purposes. If you do submit comments, questions or suggestions through the Website, please do not include confidential personal or financial information in such requests. Such e-mail will be maintained in accordance with our corporate e-mail and document retention policies. 

(4). Disclosure of Your Personal and Aggregate Information.

Personal Information

 The Company will not sell or disclose your Personal Information without your consent except as set forth below. 

Transaction Processing

When you complete an information request form or otherwise indicate to us that you want us to provide you with a product or service (such as a request to be included in mailings about our future products), we share and maintain the data needed for you to receive the products or services you have requested. 

Aggregate Information

The Company collects "Aggregate Information" about you and your use of the Website whenever you visit the Company online. For instance, the Company may collect various forms of "click stream" information such as entry and exit points for our Website (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on the Website, the Company's servers automatically log the users IP address. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. The Company may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information. However, if the Company correlates any Aggregate Information to you, such information will be treated like Personal Information under this Policy. 

(5). Cookies

 The Company may make use of "cookies" on the Website. Cookies are small text files that are stored on a user's computer by a web server based on the permissions set in a user's browser software. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie); rather, it is an identifier used by the website that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customise, monitor, or regulate the use of a site based on information stored in the cookie and the host server. Therefore, cookies only identify the user's computer to the website that may correlate other information, including personal information, with the cookie. Cookies allow the Company to automate access and data entry functions of the Website such as login information, correlate online ordering information for purchases, tailor the Website to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track usage of the Website to determine which areas are useful or popular and which are not, thereby enabling us to improve and update the Website effectively.

We will never store cookies on your machine (if required) without obtaining your explicit permission. 

(6). Security

 The Company uses reasonable efforts to store and maintain personal information to protect it from loss, misuse, alteration or destruction by any unauthorised party. If you are asked to provide financial information in connection with your request for the Company's products or services, such information will be collected through a secure internet connection using reasonable commercial security measures. We store no financial information or social security information on the Website. When we do transmit your data, we use only secure servers using current encryption technology to encode your data safely. We make reasonable efforts to attempt to prevent the unauthorized access of our systems containing personal data. 

(7). Breach of Security

 In the event of a breach of our information system security that may compromise your personal financial information, we will promptly notify you of such breach at the e-mail address that we have on file for you. We reserve the right to reasonably delay such notification as may reasonably be necessary as part of any internal investigation or law enforcement efforts related to such breach.

(8). Opting Out, Removal of Personal Information and Contacting Us

 Any time you provide us with Personal Information, the Website provides you the opportunity to opt out of receiving further communications from us. To opt out of receiving marketing information or to unsubscribe from any specific email service, email a request to insert-email-address-here. If you have questions or concerns about this Policy, or the accuracy of any Personal Information we hold about you, please contact us at insert-email-address-here. You may request removal of your Personal Information from our system(s) by contacting EWR through the Contact Us form on this website . We will comply with your request except to the extent we are required to maintain your information in accordance with our document retention policies or applicable laws or regulations. If at any time you feel that the Company has not adhered to this policy, email us at:-

The Echills Wood Railway Society Limited
Trading As Echills Wood Railway Soc
Reg No 06413576 in England and Wales
Head Office
Mitre House
School Road
Bulkington
Bedworth
Warks CV12 9JB

We will do our best to respond promptly to your concerns. 

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Echills Wood Railway. References to "our Website" or "the Website" are to ewr.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Echills Wood Railway
Echills Wood Railway Kingsbury Water Park Bodymoor Heath Road Sutton Coldfield
B76 0DY

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.